It may be the case that the tracking information is not available.
If the estimated delivery date of your order has already passed and you still have not received it, we ask that you give us 1 or 2 more days as it is possible that there has been a delay in the shipping process. In these cases they usually arrive shortly after the indicated date.
In some cases, the tracking information is not updated or the tracking number gives you an error on the website of the assigned carrier. These are some of the reasons why a shipment may not have information.follow-up training:
The order will arrive on time, but it has not been received by the carrier in your location:The first scan of the tracking number may not be done until the package is near the destination area. This can happen during periods when there are a lot of shipments and packages are processed in bulk. Until the first scan is done, the shipping company has no tracking information.
The order will arrive on time, but the tracking information is not up to date:Delays in updating the transport company's database.
My order was shipped without a tracking number:It is possible that some of the orders do not have a tracking number assigned, however we have provided you with an estimated delivery date. For more information you can contact us from >Here< selecting related to "locate and know order status".
- My Marketplace order (from a seller) was shipped without a tracking number: Some sellers on Bulevip Marketplace may not provide us with tracking information or provide it with the wrong information. You can contact the external seller to request more details regarding the status of your order by enteringMy orders, and selecting the optioncontact the seller within the order on which you want to make the query.
If your order is shipped by Bulevip and you cannot find the tracking information, you can contact us to check the status of your order >here<
You can visit our help pages for more information abouthow to locate your order.