Check the status of my return

To keep up to date with your returns, you can track them atMy Returns,frommy account

Once you access the panel of your returns you can check the status of the return. By clicking on the order number you can see the details of the return
Note: If you made a return of an order placed with an external seller, we recommend youor contact our to know the status of the return.

When do I receive my refund?

The return management process usually lasts approximately 7-10 business days. Once your return package arrives at our warehouse, we will issue the refund that you will receive within a period of3 to 7days.