If you want to fund your order with Klarna and are having trouble verifying your identity, it is very likely that the name on your Klarna account does not match the one on your identity. All you need is to change the name of the Klarna account and put the full name you have.
Follow these 3 easy steps:
1. Enter the Klarna App, and log in. Access thesetting as the yellow arrow marks |
2. Select theaddress in the Personal Information section
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3. To change your name, contact customer service. We recommend you do it viachat. They will serve you very quickly | ||
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Once your name corresponding to your identity has been modified, you will be able to make your financed payment correctly