I want to cancel a shipped order

If your order has already been shipped and is in the delivery process, it will not be possible to cancel it, for this reason. However, we offer you the possibility ofrefuse deliverywhen the transport company is going to make the delivery, orrequest the return full or partial if that's what you want.

If you refuse the delivery, you will receive the refund in your account within 7-10 days weekdays

If you make the return, you will receive the refund in your account within a period of 3-7 days working days, once we receive the merchandise in our warehouse.